Friday 21 October 2011

Hardware oddities - X4450 memory issue Part 2

Following on from my previous post our support lines were limited in ideas for what could be happening. One avenue we did not look in to would be replacing the four 4G DIMMs because the error could not be pinpointed to one particular DIMM. The same LED was lighting up on the mezzanine for any DIMM we placed in that slot. We decided to order four new DIMMs and replace them to see what would happen. It turns out that two of the DIMMs were faulty and were causing the issue. We still don't know why the same  LED was being lit up in the despite putting several different DIMMs in to the slot. This made it difficult for us to pinpoint the exact issue and unfortunately wasted alot of our time.

In the end we managed to replace two DIMMs and return the server back in to working order. Another one to add to the list of hardware oddities!